Cruelty Involved in Animal Research, Testing, and Experimentation :: Argumentative Persuasive Essays

Cruelty Involved in Animal Testing Hobbes, the cat, has been under experimentation for most of his life. This is probably the last time that he will ever have to be experimented on again. Why? Because he is probably not going to make it through this time. The makers of Herbal Essences are about to force shampoo down his throat to see what happens to its organs. Even if the cat lives through the process, they are going to have to kill it to see which organs it could have damaged. If this was an actual human going through this deadly experiment, people would be in shock. Instead, scientists are testing whether or not swallowing shampoo would affect a cat. Testing on animals is a very disagreeable process that should not be allowed. Animal testing started a numerous years ago to help provide humans with information. The process of animal testing is one of the most disturbing experiments ever done. Many cosmetics and personal care products are made every year and are put into the market after being tested on animals. Almost every product has been animal tested at some stage in its development. The website titled "Animals in Product Testing" stated, "...these products have gone through a long and complex testing process that leaves millions of animals mutilated, burned, poisoned and gassed in outmoded and unnecessary tests." From these different experiments, animals are often left with different diseases like Syphilis, herpes, or AIDS ("Animal Rights: Animal Testing"). Manufacturers of these different products say that they are performing these tests to assure our safety for these products. They want to make sure that humans are not in any amount of danger ("Animals in Product Testing"). The first point why animal testing is a unethical process is because of some of the brutal things that happen in the process. There are certain types of animals they use for certain types of experimentation. Some well-known animals that they use for testing are: cats, dogs, mice, rats, hamsters, guinea pigs, gerbils, sheep, llamas, cattle, owls, deer, monkeys and other primates. These are not, by any means, all of the animals that they use. These are just the most common ("Animal Rights: Animal Testing"). For example, the Draize Test is used on white albino rabbits (S., Jeremy). They use white albino rabbits because of their sensitive eyes and also because the formation of their tear ducts stops tears from draining away all of the foreign substance ("Animal Rights: Test .

Hilton Customer Service Case Study

Customer Service in Travel and Tourism Hilton Hotels Case Study [pic] The ‘Understanding Travel and Tourism’ case study provides useful background information about Hilton Hotels. The first three sections of this case study are based on two presentations on the theme of ‘Reach Beyond’ given to employees of Hilton Hotels UK and Ireland as part of a major staff training programme. Benefits of Good Customer Service Guests tend to leave or defect from Hilton because: †¢ they become dissatisfied or †¢ a competitor is thought to be better or because a guest simply doesn’t care (in every market there are people who just don’t care about brand choice) or †¢ the guest has no choice e. g. the location is not right for the traveller or, for business travellers, because company policy is to use another hotel chain. What satisfies guests? Every guest is different, however research by Hilton Hotels has identified some ‘drivers’ th at influence whether a guest is satisfied with the stay or not. Drivers of Guest Satisfaction – UK Relative Impact on Overall Satisfaction [pic] The Importance of LoyaltyGuest survey research by Hilton suggests that in a typical year only 5% of existing customers remain loyal, however loyal customers tend to spend more and they account for 10% of revenue. Loyalty is important because satisfied and loyal guests: †¢ will make an effort to do business with Hilton †¢ give 80% or more of their business to Hilton †¢ ignore competitive offers, advertising and discounts †¢ tend to be willing to accept higher pricing structures †¢ remain with Hilton 8-10 times longer than unloyal guests †¢ are worth 100 times more than unloyal guests, in the long termIt is worth noting that the importance of loyal guests is recognised by most travel and tourism organisations, and many often carry out promotions aimed directly at repeat customers. One way Hilton Hotels rew ards loyalty and encourages repeat bookings is through the Hilton HHonors membership scheme, through which customers can receive points and other benefits. The more a customer uses Hilton Hotels, the bigger the rewards. Handling Complaints If no action is taken following a complaint, 52% of guests making a complaint are likely NOT to return.Once a complaint has been handled satisfactorily, 94% of customers making a complaint will return. This is almost the same percentage of customers likely to return when there is no problem and no complaint. This slide gives more detail about Hilton Hotels’ findings from research into the handling of problems and complaints. How may I help you? [pic]Source: VisualMedia Online ICT and Customer Service Hilton Hotels uses ICT in many ways. Just a few examples are: Hilton Hotels’ e-learning training programme that can be accessed by all staff members †¢ the use of powerful software programmes for analysing the results of research in to customer satisfaction levels †¢ providing excellent ICT amenities for business travellers †¢ making it easier to book the Hilton brand by improvements to websites and computerised reservations systems, and ‘fair deal’ agreements with external booking agencies. In 2002/3 Hilton developed a local language website for Hilton International in the UK – www. hilton. co. uk.The re-designed site featured lots more information. It was localised to make sure the offers were relevant and attractive for UK customers. The details on each hotel are updated at the hotel, rather than centrally, as is common practice. This ensures that the customer is getting all the most up-to-date and relevant details about the hotel and its offers as soon as possible. As part of the successful launch, the website www. hiltongroup. com promoted the new-look website www. hilton. co. uk. This included some examples of different types of potential customer and how they would use the n ew website.Below is the example of a customer travelling for leisure. Quality Here is a summary of the message to staff taking part in the Hilton ‘Reach Beyond’ training scheme: ———————– Importance of complaint handling No complaintComplaint (64%) (36%) Not reported Reported (8%) (28%) No actionAction Taken (8%) Not satisfied Satisfied (9%) (11%) Why is satisfaction important? Guest stays at HiltonNot satisfiedDefects to the competition Guest stays at HiltonSatisfiedVisits againBecomes loyal For further information about Hilton Hotels see: www. iltongroup. com or www. hilton. co. uk The Leisure Traveller â€Å"Whenever I go away I always stay in a Hilton,† says Rachel Martin â€Å"I love the fact that I always get the same high service standards no matter where I go in the world. † Rachel, a public relations consultant and a keen traveller, has been visiting Hilton hotels for over 10 years, and has be en to hotels all over the world, from the Middle East to Japan. â€Å"I've always wanted to book on the web, but I never felt comfortable with the old hilton. com site – it always felt too American, and a little impersonal. The new www. hilton. co. uk site, however, suits Rachel down to the ground. â€Å"All the special offers on the front page are priced in UK pounds, so I can directly see that I'm getting the best value I can from Hilton. I've also become aware of holiday packages I didn't know about before. † Rachel has just booked her 2003 summer holiday using the website â€Å"I'm looking forward to my next holiday – in the Hilton in Sharm El Sheikh, Egypt – where I'm going to learn to dive, something I've always wanted to try, but didn't even know Hilton offered until I used www. ilton. co. uk. † 95%77%52%62% 94% Likelihood to return How can YOU influence satisfaction? Top 5 factors that influence guest satisfaction: 1. Have a positive †˜can do’ attitude 2. Overall quality of room 3. Staff efficiency 4. Staff friendliness 5. Comfort of room Hilton Reach Beyond Consistent, Quality Customer Service delivers the Brand Promise and recruits and keeps LOYAL Guests

How teaching about discipleship might affect the life of a Christian today Essay

Each and every Christian has a vocation; it is in baptism when we enter into the Christian family that we begin our obligation to live out our vocation. There are many examples of vocations that we could be called to, for example the religious ministries, the priesthood and religious life. But, then even the most â€Å"normal† of jobs and the most â€Å"simple† and â€Å"ordinary† things we do in our lives can be considered as fulfilling our vocation e.g. being a nurse, teacher, policeman or parent. We should have a positive response to vocation. We should not act like the Rich Young Man and let materialism weigh us down. We should act like the first disciples and give up everything and follow Jesus, but this has implications. Many people may find it difficult to show all the qualities of a disciple, such as giving up all they have, because they may have family responsibilities and it would be negligent to leave them or take things away from them. Also, society has changed and money is needed, if we were to be disciples like the first twelve we would not be able to survive on charity alone. Today’s population is more materialistic and therefore unwilling to part with money or possessions. We should not become obsessed with wealth and materialism. We should be humble like the Woman at the Treasury. Christians who try to live out their vocation should develop the following four areas: service, prayer, faith and worship just like the disciples in Mark’s Gospel. As Christians today we all have the responsibility to look after those in need and serve others just as the first disciples. Some may say that the mission today is somewhat â€Å"watered down†, but the principle remains the same. There are many Christian organisations that work all over the world caring for the sick, feeding the hungry and speaking up against evil and injustice eg. Christian Aid, Concern and Trà ¯Ã‚ ¿Ã‚ ½caire. Just because we don’t work for these organisations we can still fulfill the mission. Those who do carry out the mission to such an extent can face lots of prejudice and hatred. Service is another important part of Christian life today. Jesus showed us this as he was a leader, but also served – the disciples and those who he healed – Jesus brought this service to such an extent that he sacrificed himself. There are people this century that have also taken the mission to this extent eg. Oscar Romero, Mother Theresa and Maximillian Kolbe. Unfortunately there are not many people who have gone to such lengths. As Christians today we have to try our best to: â€Å"Forget self, take up our cross and follow me (Jesus)† (8:34) Prayer and faith are important elements of Christian life today. Prayer allows us to keep in touch with God and it allows us to let him know how we are feeling. Sadly however some people neglect prayer and only pray when they want something or are in great need of help. In Mark’s Gospel we see Jesus praying to his Father a number of times – in the desert and in the garden of Gethsemane. We see the consequences of lack of prayer story of the Epileptic Boy. When the disciples asked Jesus why they could not drive out the demon he answered: â€Å"Only prayer can drive this kind out.† (9:29) This suggests that the disciples did not pray enough or just did not use prayer in this instance. Without faith there would be no belief in Jesus. Christianity is based on faith – we believe and have faith that God exists and we believe this without seeing. We see the importance of faith in the story about the Woman with the Haemorrhage. She had faith that: â€Å"If I just touch his clothes, I will get well.† (5:28) She touched his clothes and he said: â€Å"My daughter, your faith has made you well.† We are human just like the first twelve disciples, we commit sin and make mistakes. We can fail to recognise him in the lives of others. Sometimes when we find life hard we reject Jesus and act like the rocky soil in the parable of the Sower. Yet even when times are difficult we should always turn to Jesus because he is always there for us. We should always have faith and trust in God. We know he will forgive us for our wrong doings as long as we are sorry, just as he did with Peter – Jesus forgave Peter for denying him. We know this because at the time of the resurrection Jesus left Peter in charge of the Church. If we want to live like the first disciples we should not hold grudges, and forgive those who do wrong against us – like Jesus. The message we should take from the commission is that the Good News is for everyone and that no one should be left out. Yet, in our world today there are groups of people who are segregated and marginalised – 2000 years after the time of Jesus. In conclusion, as Christian disciples we are called to have faith, pray, love others, serve others and worship God.

Mobile Technology Essay

Mobile technology is the technology used for cellular communication. Mobile code division multiple access (CDMA) technology has evolved rapidly over the past few years. Since the start of this millennium, a standard mobile device has gone from being no more than a simple two-way pager to being a mobile phone, GPS navigation device, an embedded web browser and instant messaging client, and a handheld game console. Many experts argue that the future of computer technology rests in mobile computing with wireless networking. Mobile computing by way of tablet computers are becoming more popular. The most popular tablet at the moment is the iPad, by Apple. Tablets are available on the 3G and 4G networks. Contents 1 4G networking 2 Operating systems 3 Channel hogging and file sharing 4 Future of smartphone 5 External links 6 References 4G networking One of the most important features in the [4G] mobile networks is the domination of high-speed packet transmissions or burst traffic in the channels. The same codes used in the 2G-3G networks will be applied to future 4G mobile or wireless networks, the detection of very short bursts will be a serious problem due to their very poor partial correlation properties. Recent study has indicated that traditional multi-layer network architecture based on the Open Systems Interconnection (OSI) model may not be well suited for 4G mobile network, where transactions of short packets will be the major part of the traffic in the channels. As the packets from different mobiles carry completely different channel characteristics, the receiver should execute all necessary algorithms, such as channel estimation, interactions with all upper layers and so on, within a very short time to make the detections of each packet flawless and even to reduce the clutter of traffic. Operating systems Many types of mobile operating systems (OS) are available for smartphones, including: Android, BlackBerry OS, webOS, iOS, Symbian, Windows Mobile Professional (touch screen), Windows Mobile Standard (non-touch screen), and Bada. Among the most popular are the Apple iPhone, and the newest – Android. Android is a mobile operating system (OS) developed by Google. Android is the first completely open source mobile OS, meaning that it is free to any cell phone carrier. The Apple iPhone, which has several OSs like the 3G and 3G S, is the most popular smart phone at this time, because of its customizable OS which you can use to download applications (â€Å"apps†) made by Apple like games, GPS, Utilities, and other tools. Any user can also create their own Apps and publish them to Apple’s App Store. The Palm Pre using webOS has functionality over the Internet and can support Internet-based programming languages such as Cascading Style Sheets (CSS), HTML, and JavaScript. The Research In Motion (RIM) BlackBerry is a smartphone with a multimedia player and third-party software installation. The Windows Mobile Professional Smartphones (Pocket PC or Windows Mobile PDA) are like that of a personal digital assistant (PDA) and have touchscreen abilities. The Windows Mobile Standard does not have a touch screen but uses a trackball, touchpad, rockers, etc. The original smartphone OS is Symbian, with a rich history and the largest marketshare until 2011. Although no single Symbian device has sold as many units as the iPhone, Nokia and other manufacturers (currently including Sony Ericsson and Samsung, and previously Motorola) release a wide variety of Symbian models each year which gave Symbian the greatest marketshare. Channel hogging and file sharing There will be a hit to file sharing, the normal web surfer would want to look at a new web page every minute or so at 100 kbs a page loads quickly. Because of the changes to the security of wireless networks users will be unable to do huge file transfers because service providers want to reduce channel use. AT&T claimed that they would ban any of their users that they caught using peer-to-peer (P2P) file sharing applications on their 3G network. It then became apparent that it would keep any of their users from using their iTunes programs. The users would then be forced to find a Wi-Fi hotspot to be able to download files. The limits of wireless networking will not be cured by 4G, as there are too many fundamental differences between wireless networking and other means of Internet access. If wireless vendors do not realize these differences and bandwidth limits, future wireless customers will find themselves disappointed and the market may suffer setback. Future of smartphone The next generation of smartphones are going to be context-aware, taking advantage of the growing availability of embedded physical sensors and data exchange abilities. One of the main features applying to this is that the phones will start keeping track of your personal data, but adapt to anticipate the information you will need based on your intentions. There will be all-new applications coming out with the new phones, one of which is an X-Ray device that reveals information about any location at which you point your phone. One thing companies are developing software to take advantage of more accurate location-sensing data. How they described it was as wanting to make the phone a virtual mouse able to click the real world. An example of this is where you can point the phone’s camera while having the live feed open and it will show text with the building and saving the location of the building for use in the future. Along with the future of a smart phone comes the future of another device. Omnitouch is a device in which applications can be viewed and used on your hand, arm, wall, desk, or any other everyday surface. The device uses a sensor touch interface, which enables the user to access all the functions through the use of finger touch. It was developed at Carnegie Mellon University. This device uses a projector and camera that is worn on the person’s shoulder, with no controls other than the user’s fingers. Acknowledgment I have taken efforts in this project. However, it would not have been possible without the kind support and help of many individuals and organizations. I would like to extend my sincere thanks to all of them. I am highly indebted to (Name of your Organization Guide) for their guidance and constant supervision as well as for providing necessary information regarding the project & also for their support in completing the project. I would like to express my gratitude towards my parents & member of (Organization Name)for their kind co-operation and encouragement which help me in completion of this project. I would like to express my special gratitude and thanks to industry persons for giving me such attention and time. My thanks and appreciations also go to my colleague in developing the project and people who have willingly helped me out with their abilities.

Multimedia Analysis FOR Introduction to American Politics Movie Review

Multimedia Analysis FOR Introduction to American Politics (Undergraduate level) - Movie Review Example After it was produced in 2004, the film generated a lot of controversy especially about its accuracy. However, Moore responded to the accusations by documenting the sources he used, which are quite credible as far as the film’s content is concerned. Fahrenheit 9/11 begins by explaining how the political allies and friends of George Bush from Fox News Channel prematurely declared him the president during the 2000 elections, hence, tilting the election. It also criticizes the way the controversy of the voting in Florida was handled, which is reported as an open election fraud. The film then depicts the September 11 attacks as among the darkest moments in the American history by making the screen to go black and letting the film to solely involve sounds. This is used to illustrate the actual chaos that took place on that day. When visible images resume, the film displays images of survivors, bystanders and falling debris from the world trade centre. At this juncture, Moore explains that president Bush was informed of the first attack on the world trade center as he was going to an elementary school. The film then shows President Bush in Florida, sitting with kids in a classroom. Even after he is informed of the second attack on th e world trade center and that America was sunder serious attack, Bush Continued to read a story called The Pet Goat to the kids. The film reports that he continued reading the story for about seven minutes, showing that he did not care. The film goes ahead to discuss the causes of the September 11 attacks and its aftermath, including the invasion of Iraq. It then examines a complex relationship it claims to exist between the Bush family, the government of Saudi Arabia, the Taliban and the Bin Laden family for a period of three decades. In the film, Moore alleges that 24 members from the Bin Laden family were evacuated

The Problem of Adder-Tariff-Scheme in Thailand Essay

The Problem of Adder-Tariff-Scheme in Thailand - Essay Example This paper illustrates that Thailand is one of the successful countries that have made the progressive step in the use of solar energy in South East Asia. The government of Thailand has implemented photovoltaic support programme, which aims at increasing their renewable energy targets. This project has been made possible due to their outstanding policies that they have put in place. The country currently is in the process of implementing policies that will increase the solar energy production from 1,000MW to 3,000MW by the next years to come. These policies come after the government of Thai fails to accept the introduction of feed-in premium. The policies include the solar rooftop programme and community solar-based programme, which is still in development stage. The research shows that the government of Thailand spent many billions importing energy in the neighboring countries.This indicates that the country will continue spending a lot of money in the energy sector due to the risin g demand for the energy supply. This will increase the cost of dependency in foreign energy due to a projected rise in global energy prices. The research advocates for access to affordable and sustainable energy in Thailand. The major interest involved in energy systems are the difficulties that most developing government face in getting access to the energy. Therefore, for the government to improve its access to energy the previous endeavors of the energy department in order to pave way for new technology in the sector to be successful.

Future management Essay Example | Topics and Well Written Essays - 3000 words

Future management - Essay Example The sole intention of a business is to satisfy the needs of the customers and generate profit for itself. However, one can question the apparent theoretical simplicity of the process. The answer is obvious ‘no’ in terms of simplicity because the simple process of providing goods and services to the customers for generating revenue passes through various complex stages to achieve the goals and fulfil its objectives. There are several business risks, but simultaneously, there are opportunities as well. Hence, to mitigate the risks and capitalize on the opportunities, a company need to have predefined strategies or plans (Gibson and Barsade, 2003). The notion of strategy has been borrowed from the military and adapted for the use in business. In business, as in the military activities, a strategy bridges the gap between objectives of the company and tactics. Hence, it can be stated that tactics and strategy together, closes the gap between the objectives of the firm and the means of achieving it. However, the question which arises in this context is: why does a business require a strategy to operate in the market place? There are several reasons, but one of them is the changing dynamics of the marketplace. The changes in market place occur due to shifts in the external business environment such as, consumer trends, political landscape, new government regulation or a technological change. According to eminent scholars and practitioners, the business environment is always dynamic in nature and undergoes radical shifts with time (Iivari, 2005). With the great global redistribution of social and economic power, it is expected to continue over the next few decades. Moreover, due to the changes in other business factors such as, the environmental factors, political factors, economical factors, legal factors, social factors and technological factors, companies are compelled to bring changes into their system of operation in order to comply with the external environment (Janicijevic, 2012). Despite several attempts to manage the business environment by devising strategies, the attempts have been futile and it also practically seems impossible for a company to manage the business environment (Jones, 2004). This is because a certain amount of change in one of the factors leads to a drastic amount of change in other factors, due to high interconnectivity. Figure 1 (Source: Newagepublishers, 2010) According to eminent scholars such as Schawalby (2005), companies will face a hard time in the future because of the involved uncertainties. The author had also mentioned that due to the increasing intensity of competition within the industries, a company is bound to face complexities. However, the level of complexities faced by the companies will depend upon their ability to adjust themselves in the changing marketplace. An organization has to deal with changes on a daily basis as people usually do with their lives. Change is therefore regarded a s inherent in the contemporary organizations and its management is not only critical, but also at the crux of organizational development (OD). A business always has two sets of objectives namely, short term objective and long term objective. The short term objectives generally deal with the achievement of short term goals. When it comes to the formulation and achievement of long term goals, the dependence on the external envi