Networking Coursework Example | Topics and Well Written Essays - 750 words

Networking - Coursework Example This project is vital to outlining a new network configuration that improves the current network system. The project will promote the achievement of the end users requirements by ensuring a consistent and reliable network that is accessible at any given time. Also, ensuring consistent data encryption is vital for the network system security.  The current network structure has undergone multiple changes since its instigation aimed at improving it over time. The prior network was not up to the standards that could support the expectations of the network system end user. The preceding network design was considered unstable and slower in communication response time. This is because the prior network configuration was not centralized to a single network administrator that would manage the access grants for the end user accessing the internet (McNab, 2008).  The main factors to be considered in the design and development of this network include elements like the budget costing which wi ll be allocated for ensuring data security through encryption and data back center. The cost will include the manpower for installing a new server to facilitate data backup and storage services. The compatibility of the proposed network components with other sections of the network arrangement is viable since adding a server for data storage and security plus configuring the router. The external backup server will ensure the availability of resources which subsequently maintains consistent system usability.

Service Encounters Essay Example | Topics and Well Written Essays - 2000 words - 1

Service Encounters - Essay Example ement of an organization is therefore charged with a responsibility of ensuring that they acquire and sustain a competitive advantage over the other competing organizations that provide similar services. To be able to achieve this, the management relies on their employees to provide the customers with the level of satisfaction that can make the customers develop good reputations for the organization (Connoley, n.d, p.5). In this regard, it will be the major role of the front-line officers in a service industry to ensure that there is a kind of rapport created between them and the customers at the first instant in order to retain the customers for a long time. One of the key issues to be addressed in the service industry is how the customers perceive the kind of service that they are given by the particular industry. This is primarily determined by the kind of ‘dyadic’ interaction that occurs between the customers and the service providers (Bitner et al, 1990, p2). The service encounter and subsequent relationship developed between the customers and the front office service providers make the management of the organizations value the employees as one of the most valuable assets in the organization. The diverse expectations of the participants in a service industry makes social encounters complicated in a number of ways. Firstly, the employees that are delivering the service need to derive some level of job satisfaction in the way they perform their duties. There is also a need to satisfy the needs of the customers in the industry. This makes these two actors become important participants in the service industry (Solomon et al, 1985, p). The quality of services provided by a given organization may be pointed out by the customers. The complaints that are given by the customers concerning the quality of the services offered by an organization can help the management of the organization establish the cause of a given problem in the delivery process (Tax & Brown,